Computer Virus Removal Guide
- STEP 1: Download PC MRI Now and Complete Installation.
- STEP 2: Let the Application Scan the Entire System
- STEP 3: Click “Fix All” to Resolve Computer Issues and Improve Performance
PC MRI is compatible with Windows 7 (32 bit & 64 bit), Windows 8 (32 bit & 64 bit), Vista, XP
Tom’s Tip: Write down our PC MRI Help Line…800-886-8105
Write down our toll-free number right now …800-886-8105…just in case you need help. Keep it in a safe place.
Virus is a very serious infection so make sure you call if you have any issues. We have certified technicians standing by who can help you with this scam infection.
SECTION 1: We have to get the computer into Safe Mode. Here is how to do that…
Step 1: Completely power down the computer infected with Virus.
Step 2: Before we turn it back on, locate the F8 key on your keyboard and get ready to press it on the next step.
Step 3: Turn on the Virus infected machine and begin tapping F8 until the WINDOWS ADVANCED OPTIONS MENU appears on your screen.
Step 4: Click down the WINDOWS ADVANCED OPTIONS MENU using the down key on the keyboard and highlight SAFE MODE WITH NETWORKING. Press ENTER.
Tom’s Tip: Safe Mode’s Large Icons are Normal
Your PC will now boot up in Safe Mode with Networking. Safe Mode is designed to put the operating system is a no frills state for troubleshooting.
The desktop icons and the display will appear enlarged. This is 100% normal and not caused by the infection.
SECTION 2: Did Virus change your Proxy settings? Let’s find out. Here is how…
Step 1: Locate the WINDOWS KEY on your keyboard. Press and hold the WINDOWS KEY on your keyboard.
Tom’s Tip: Infections can alter your browser’s proxy settings so Section 2 of this guide is very important.
Infections like Virus will sometimes change your proxy settings in an attempt to control your browser traffic. We need to check to see the proxy settings to determine if Virus has altered this setting.
Step 2: Keep holding down the WINDOWS KEY and now press the R KEY. The RUN BOX should now appear.
Step Virus3: With the RUN BOX open, please type into the text box this exact text: iexplore.exe.
Step 4: Select OK.
Step 5: Internet Explorer will now start. On the top navigation click TOOLS.
Step 6: The sub-menu will appear, move the mouse down to INTERNET OPTIONS and left click it.
Step 7: Left mouse click the CONNECTIONS options tab within the INTERNET OPTIONS box.
Step 8: Select the LAN SETTINGS button.
Step 9: Do you see a check-mark in the box named “Use a proxy server for your LAN”, under the PROXY SERVER section? If so, click to uncheck the box. If there is not a checkmark located in the box then you can move on to the next step.
Step 10: To close the LOCAL AREA NETWORK box click the OK button.
Step 11: Now Select the OK button to close the INTERNET OPTIONS box.
SECTION 3: Install Virus Remover
Install Virus Remover: Now with the computer in Safe Mode and with the proxy setting clean, we are ready to install the Infection Remover. To properly install Spy Hunter, we need to bring up the RUN BOX once again.
Step 1: On the Keyboard press and hold the WINDOWS KEY and the R key simultaneously. The RUN BOX will appear again.
Step 2: With the RUN BOX open, please type into the text box this exact text…
Tom’s Tip: Please note the SPACE in between “iexplore.exe” and “http://www.pcmri.com/infection-remover”
If the Infection Remover run box is not opening or you are getting an error. Please make sure you have a SPACE between “iexplore.exe” and “http://www.pcmri.com/infection-remover”
Do not forget we are always here to help. Give us a call if something is not working at 800-886-8105.
Step 3: If everything went correct, you will be prompted with a dialog box asking you to “RUN” or “SAVE” this file. Click RUN.
Step 4: Depending on which browser version you are using, you may have to click an additional RUN box. If so, please click Run again.
Step 5: From there you should see a program named SpyHunter from Enigma Software Group start to install. We decided to partner with SpyHunter because of the programs award-winning real-time Malware protection.
Step 6: Let the Virus Remover complete the installation. A scan will conduct on your entire machine. Register the software and remove the infection. Reboot the computer and machine should be clear of Virus.
Tom’s Tip: Is the infection still there? Call us at 800-886-8105
Every computer is unique so sometimes it is difficult to remove a stubborn infection. If this is the case or you have a question…give us a call anytime at 800-886-8105. Thanks!